Do you have gift cards for use in our custom store?
Yes! We provide prepaid gift cards for staff appreciation, fundraisers, or team incentives, redeemable in your custom store.
Can we run a store more than once in a season?
Absolutely! We’ll help plan your store schedule and send calendar reminders so each launch is on time for your team’s
How long does the production process take?
Within just four weeks of the store closing, your orders are ready for shipping. For exceptionally large orders or other
Do we have to come with our own designs, or do you offer design support?
Our in-house design experts are at your disposal to create unique designs that will set your association apart from the
What if my group has questions about their orders?
Our team handles all customer service for your store. Automated emails keep each customer updated from order confirmation through delivery,
How do you ship my order to me?
We offer a variety of shipping options based on carrier, order size, and delivery timeline. Local customers near our Surrey or
Do I have to handle collecting payments?
No! We handle payments and order management through our secure online platforms.
Do I need to sort and distribute each apparel piece myself?
No! We sort and package each order individually and ship all orders to one designated coordinator. All you have to
Do I need to manage ordering for the whole team?
No, one of the standout features of our online custom store platform is independent ordering. Our platform has individual ordering
Can you customize my apparel?
Yes! We can add names, numbers, titles, and logos to make each piece unique.